Welcome to TNS Support

How can we help?

TNS provides pre and post sales support to all customers. Should you experience technical issue with your purchase of Moxa, Axiomtek or Sena Industrial products, do not hesitate to contact us. TNS ranks amongst top performing distributors for our technical proficiency at Moxa global annual technical support certification program (MTSC).

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Frequently Asked Questions

FAQ on minimum order, delivery, payment and warranty.

View all FAQs

Product Warranty

To check warranty status of your purchase, please contact TNS and provide the model and serial number.

View warranty policy
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RMA Services

Return Material Authorisation (RMA) service is available on Moxa, Axiomtek and Sena Industrial products purchased from TNS.

Make RMA service request
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End of Life Products

Updates on discontinued products by Moxa, Axiomtek and Sena with downloadable datasheets.

Discontinued Product List
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Technical Glossary

A to Z definitions of technical terms.

View glossary

Contact Technical Support

TNS support hotline +65-67476740 is open from 9am to 5.30pm on weekdays. You can email your question to correspond with TNS support specialist.  

Contact us