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TNS Asia Pacific Pte. Ltd.
Your trusted partner for next generation technology products, designed for critical environments
Weekdays: 9am to 6pm
(Closed on Singapore Public Holidays)
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View allFrequently Asked Questions
Delivery
Can I select a specific time for delivery?
Can I select a specific time for delivery?
We are unable to allocate a specific time for delivery. You may let us know your preferred timing and we will try our best to meet your request if possible.
Does TNS provide same day delivery?
Does TNS provide same day delivery?
No, TNS does not offer same day delivery service. Local delivery fulfillment is between 2-3 working days on weekdays between 10am to 5pm.
What countries do you ship to?
What countries do you ship to?
TNS offers global shipping, with the exception of sanctioned countries. If you encounter any issues during checkout or your country is not listed, please contact us for assistance.
Product
Do i need to register for product warranty?
Do i need to register for product warranty?
No registration is necessary. Your product is registered at the time of purchase.
Do you have an office that I can visit to view the products?
Do you have an office that I can visit to view the products?
Yes. We have demo showcase of the brands we represent. Schedule an appointment with us
Can I test an item before buying it?
Can I test an item before buying it?
Unless displayed in TNS office, we keep our products sealed in our warehouse. Should you wish to try a product before ordering, please email your request to us
Purchase
What are the payment methods?
What are the payment methods?
Web orders are transacted through credit cards. Please email TNS if you prefer to transact through paynow or bank transfer.
Is it safe to use my credit card on TNS website?
Is it safe to use my credit card on TNS website?
tns.com.sg is a secured site and we transact through established payment gateways like paypal. TNS does not keep any record of your credit card/bank details