Terms & Conditions

Welcome to TNS. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TNS Asia Pacific Pte Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘TNS Asia Pacific Pte. Ltd’ or ‘TNS’ or ‘us’ or ‘we’ refers to the owner of the website whose registered address is TNS Asia Pacific Pte. Ltd., 10 Ubi Crescent, Ubi Techpark #03-47, Singapore 408564. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.

3. Product Unavailability

In the event that a product becomes unavailable for whatever reason after an order is accepted, TNS reserves the right to process the other products in your order. If any item you have ordered is not in the confirmation, it is with much regret that we inform you that the said item is unavailable. Special offers are valid only while stocks last. We reserve the right to reject, and/or limit quantities on any order received.

4. User Accounts

To obtain access to enhanced features for certain products, and/or access to certain features or promotions on the TNS Site, at your option you can register for an account. Registration must only be done by individuals who can form legally binding contracts under Singapore law; who are at least 18 years of age; and are not barred from using TNS services under any applicable laws.

If you register, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password, and to notify TNS immediately of any unauthorized use. TNS reserves the right to refuse service or terminate accounts if you fail to adhere to these Terms or any additional terms that may apply to these services, at TNS's reasonable discretion.

You must provide a unique email and password for purposes of accessing your registered account with TNS . You will be asked to provide a password upon registration, and you are responsible for: (i) maintaining the security and confidentiality of your account and your account password; (ii) restricting access to your account; (iii) be responsible for any purchases and activities that are submitted under this password; (iv) ensuring that all details provided during registration or any other time are correct and complete. Any changes to details provided during registration must be updated by informing TNS.

You agree to immediately notify TNS of any unauthorised use of your password or account or any other breach of security by contacting TNS. We reserve the right to refuse, suspend or terminate the registration of any individual or corporate member and/or the use of any TNS service at any time for any reason, including and not limited to following:

  1. Dormant Customers;
  2. Accounts of Customers that we suspect have been compromised or used in breach of these terms and conditions; and/or
  3. A Customer using multiple accounts to deliver to same address.

You acknowledge and agree that TNS may, to the extent permitted by applicable laws, access, preserve, and/or disclose your account information, all communications to and from you, all information relating to your use of TNS services, if TNS is required to do so by law or legal process or if TNS determines, in its sole discretion, that such action is necessary to protect the rights of TNS, third parties, and other users of TNS or for purposes of responding to your request for customer service.

5. Termination

Without prior notice, TNS may terminate your user account if you violate or breach the Terms or for any other reason, including TNS's discontinuance of the TNS Site. In the event of termination, provisions on prohibited conduct, electronic communications, user accounts, downloads, user feedback and unsolicited ideas, disclaimer of warranty, limitation of liability, and miscellaneous provisions shall survive.