We are unable to allocate a specific time for delivery. You may let us know your preferred timing and we will try our best to meet your request if possible.
Self-collection from TNS office is possible. For urgent request, kindly contact TNS before ordering. This is to check if we can fulfill it as required. Payment mode will be prepaid via PayNow or Direct Bank Transfer.
No, TNS does not offer same day delivery service. Local delivery fulfillment is between 2-3 working days on weekdays between 10am to 5pm.
Enjoy free local delivery service for online/offline order over S$500 (ex GST). Free delivery service is within Singapore mainland (excluding Jurong Island, shipyards and restricted locations).
Yes. TNS sales consultants will be happy host you at our office. We have a live demo showcase of the brands we represent. Please schedule an appointment on TNS contact us page.
TNS does not accept order changes after order confirmation. Refunds are subject to approval if it is caused by our error (damaged/defective/incorrect product etc.) within 14 calendar days from date of invoice. Please contact your TNS salesperson for assistance.
TNS accepts payment via cash, paynow transfer and funds wired to our bank. We will contact you with the total amount which will include delivery charges, applicable taxes and wire transfer fees.
No registration is necessary. Your product is registered at the time of purchase.
TNS offers advice on product configuration and technical support. Our hotline +65-67476740 is open from 9.30am to 5.30pm on weekdays. You can email your questions to us.
You can check the warranty coverage of your Moxa device on this portal. For other brands, please contact TNS. https://www.moxa.com/en/support/repair-and-warranty/warranty-check